To provide the highest possible standards of service to suit the requirements of our customer’s needs.
Quality Control:
To provide a Quality Control System, which
reflects exactly each client’s specification
and requirements.
Quality Assurance means that we
understand your requirements and put the
necessary checks and procedures in place
to make sure these are adhered to.
Our Quality Policy & Objective helps us
achieve the lowest possible defects record
in fulfilling our client’s contractual
requirements. Maintaining these is
imperative to maintaining standards and
continuing toward excellence in our quality
cleaning services.
Quality Control Process allows us to record
and establish that the agreed cleaning
standards are being achieved and constantly
maintained, such as minimum frequencies for
contract performance inspections.
Our Quality System should revolves around
visual checks (daily), area checks (weekly)
and fully documented checks (monthly).
Formal meetings on a monthly basis between
the client and ourselves, assesses the true
perception of the service being offered.
Customer Satisfaction is of course will
be our ultimate quality check. We are
therefore committed to a program of
continuous improvement, which provides
a clean, safe environment for all.
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